Returns & Cancellations

 

We will replace or refund you for any bottle of wine that is damaged, flawed or that the customer finds unsatisfactory. We ask the customer return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to info@vieni.ca arrange for the return of corked or flawed product.

 

Once the wine is received we will refund your credit card account for the cost of the wine less shipping and handling. If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges. Please contact the tasting room at 905-563-6521 for return instructions.

 

A 15% restocking fee will be applied to all canceled orders.

TASTING ROOM HOURS 

 

Monday           10 am - 5 pm

Tuesday           10 am - 5 pm

Wednesday     10 am - 5 pm

Thursday         10 am - 5 pm

Friday              10 am - 5 pm

Saturday           10 am - 6 pm

Sunday             10 am - 5 pm

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®* Toronto International Film Festival Inc. used under license

® Vieni Estates Wine & Spirits

WEBSITE DESIGNED BY BLUE DOOR
®* Toronto International Film Festival Inc. used under license
® Vieni Estates Wine & Spirits